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Frequently Asked Questions

How much are the various sizes of share?
Prices currently are:
Small (£22.50 per month)
Standard (£41.00 per month)
Large (£56.50 per month

I need a smaller/larger share – how do I change my order?
It’s easy to change the size of your share. Contact us and we will advise you of the new price. You will then need to amend your standing order and can start collecting the next week.

I’m going on holiday, what do I do about my veg?
This is a good opportunity to spread the word about Norwich Farmshare. We suggest, if you can, to find a friend who would like to come along and collect your veg for you (and eat it!) while you’re away. This is a way to introduce them to the project and make good use of your share at the same time. However, if this is not possible, please just drop us a line to let us know you will be away and we will take that into account when harvesting/ordering.

Can I collect my veg later on?
If you know you will not be able to make it to the hub on a regular basis contact us to let us know and we will make your share up every week and leave it in the outdoor cupboard (green, with a number lock). Please contact us for the locker access code. We are currently awaiting a security light to be installed so maybe bring a torch or bike light for now. Alternatively, arrange for your veg share to be delivered by our cyclist/s: pay £3 per week and get your share delivered to your door. Contact us to set this up.

How do I contact the hub if I can’t get there in time?
The hub phone 07546 055584 is manned by whichever member has signed up to volunteer for that hub session, they may be able to pack your share and leave it in the cupboard if you realise at the last minute you won’t make it to the hub but if you know this could be a regular occurrence or to be guaranteed of being able to collect at another time please follow the instructions for the question above.

When is the hub open from – to?
You can collect from the hub (47-51 Pitt Street, Norwich, NR3 1DE) (click here for map) between 4pm and 6.30pm. If you are earlier than 4pm please feel free to help with setting the hub up, and if you arrive after 6.30pm please do get involved with packing up the hub if you have time.

What if I don’t have a bag, or do we need spare bags?
You can always bring spare bags as we get through them pretty rapidly. If you don’t have a bag and there are none spare at the hub then we have some lovely cotton FarmShare bags (suggested donation) at the hub so you can spread the word while carrying home your veg share.

What is the ‘free box’?
Sometimes there are vegetables in the share that individual members do not wish to keep for various reasons, and so we invite people to put this produce in the free box so that other members can take it away and use it up. Members also from time to time offer their own surplus veg or herbs as a gift for other members to enjoy.

What happens to surplus veg?
Any fruit and vegetables that are not collected on a Thursday or that we have in excess are donated to FoodCycle Norwich. FoodCycle collect surplus produce from a range of suppliers around the city including wholesalers, supermarkets and small grocers and then cook up the results into a community meal served on a Friday evening at the Friends Meeting House from 7pm. Many FarmShare members go along and all are welcome!

Where do the ‘bought-in’ eggs and vegetables come from?
Free range eggs are bought in from Annabel’s Egg Shed in Wymondham where the hens can roam in 25 acres of grassland and woodland. The fruit comes from a variety of organic farms which we buy in from wholesalers Hughes Organics. During the transitional period we are buying in all our vegetables from local organic producers: Hughes Organics, Eves Hill Veg Co, From the Earth, Arthur’s Organics and from a small plot farmed by one of the FarmShare growers.

What is a CSA?
CSA stands for Community Supported Agriculture, it means that we are trying to develop a model which is different to the current, unsustainable food system. Our vision is a model where the farmers get a fair wage and a dependable, supportive market, the members have a direct link to where and how their food is grown, have a trust that nothing questionable has happened to their food, have the freshest and therefore most nutrient packed produce and know exactly what their money is supporting. It is a system that supports, rather than undermines the local economy, providing jobs and volunteering opportunities and it seeks to minimise and best use any ‘waste’ by giving even ‘knobbly’, ‘non-aesthetic’ veg to the members and showing how to preserve, cook seasonally and store vegetables. Your membership supports us toward this aim.

What’s happening now Farmshare have moved off the Postwick site?
Our feasibility study is now halfway through (as at October 2016). We are looking at various options and applying for funding with a view to getting up and running on a new site in 2017. We have a small grant from the Big Lottery to finance this and pay for some of Emma and Rosi’s time, and community consultations are happening along the way. In the meantime we are buying in veg from various local organic producers and so the weekly hub collection is functioning as normal.

How do I stay connected with news and events?
There are a number of ways to keep in touch. We will generally put notices up at the weekly hub about events and other information. You can also check out the Connect section of this website to signup to our newsletter email list and connect via social media.